Privacy Policy
ENNENN has established the following personal information protection policy, and all employees are committed to protecting personal information.
1. Personal Information Protection Policy
- We will comply with laws and regulations, national guidelines, and other standards regarding the protection of personal information.
- We will clearly indicate the purpose of use of personal information and will acquire, use, and provide personal information appropriately. Except as required by law, acquired personal information will only be used within the scope of the clearly indicated purpose of use.
- Except as required by law, personal information collected will not be provided to third parties without the consent of the individual.
- We will implement appropriate organizational, physical, human, and technical measures to protect personal information, and take safety management measures.
- We will formulate and publicize rules regarding the protection of personal information, and provide education and training to ensure that personal information is handled appropriately.
- We will inspect the handling of personal information, management systems and initiatives, and will continually improve and review them.
- When outsourcing the handling of personal information, we thoroughly examine the suitability of the outsourced party and provide guidance and supervision to ensure thorough information management.
- We will disclose, correct, add, or delete personal information or notify the purpose of use at the request of the individual in accordance with laws and regulations, and will respond appropriately to any opinions or inquiries.
2. Handling of Personal Information
2.1. Management of personal information
We will keep your personal information accurate and up-to-date, and take necessary measures such as maintaining a security system, establishing a management system, and providing thorough employee training to prevent unauthorized access, loss, damage, falsification, or leakage of personal information. We will implement safety measures and strictly manage personal information.
2.2. Purpose of use of personal information
We will use personal information provided by customers only for the following purposes.
- Member and customer management
- To conduct campaigns, prize draws, and surveys
- Notification of matters necessary for the operation of this website (including by email)
- Advertising, promotion, and sales solicitation of our products (including by email)
- Sending email newsletters
- Packing and shipping of products etc.
- Charge calculation and billing
- Providing point services, etc.
- Posting information posted by members and users
- Responding to various inquiries and after-sales service
- Research and analysis of marketing data, development of new services
- Creating statistical data to provide to business partners
- When we are entrusted with the handling of personal information by other businesses, etc., to carry out the entrusted business
- Exercising rights and fulfilling obligations based on contracts, laws, etc.
We will properly manage the personal information entrusted to us by our customers and will not disclose such information to third parties except in the following cases:
- When there is customer consent
- When disclosing to a contractor outsourced by our company to provide the service requested by the customer
- When disclosure is required by law
2.4. Personal Information Security Measures
We take thorough security measures to ensure the accuracy and safety of personal information.
2.5. Procedures for disclosure, correction, etc.
If we receive a request from you to disclose personal information subject to disclosure, to notify you of the purpose of use, to correct the content of personal information subject to disclosure if it is false, or to stop using the information or to stop providing it to a third party (hereinafter referred to as "disclosure, etc."), we will respond after confirming your identity.
2.6. Compliance with and review of laws, regulations and standards
We will comply with Japanese laws and other regulations that apply to personal information we hold, and will review the contents of this policy as appropriate and strive to improve it.