Payment

1. Payment Method:

1. Credit card

The following credit card companies are available.

2. PAYPAL

About PAYPAL

https://www.paypal.com/jp/webapps/mpp/merchant

In addition to credit and debit cards, PAYPAL now also allows you to pay with your bank account. Even customers who don't use cards can make safe and easy payments.

Please register for free PayPal on the following page.

https://www.paypal.com/jp/webapps/mpp/account-selection?locale.x=ja_JP

3. Payment at a convenience store

Payment at Lawson or Ministop (Loppi or MINISTOPLoppi)

When you purchase a product, make a note of the customer number and confirmation number (or payment receipt number) that are notified to you by the EC site, and go to a Lawson or Ministop store. Enter the numbers into the Loppi or MINISTOPLoppi multimedia terminal installed in the store, and pay at the register using the application ticket that is issued.

Payment at FamilyMart

When you purchase an item, make a note of the collection number you receive from the EC site, then go to a FamilyMart store. Enter the number into the FamiPort multimedia terminal installed in the store and pay at the cash register using the application ticket you receive.

4. Bank transfer Pay-easy

When you purchase a product, make a note of the collection agency number, customer number, and confirmation number (or payment acceptance number) that are notified to you by the EC site, and go to a bank or ATM. Transfer fees will be borne by the customer.

Normally, inventory quantities are unstable, especially during campaign periods, cancellations, product changes, etc., so if the item you ordered is out of stock, ENNENN will contact you by email.

In order to secure product stock as soon as payment is completed, customers who have chosen to pay by convenience store or bank transfer will not be able to secure stock in the system if payment is not completed after placing an order, so there may be cases where the product is sold out. Thank you for your understanding.

2. Refund method for returned items

<For customers paying by card>

Refunds will be processed once the canceled product arrives at our company. If the cancellation occurs after your credit card company's closing date, the refund will be made the following month or the month after. Please contact your credit card company for details.

<For customers paying by bank transfer or at a convenience store>

Once the canceled or returned item arrives at our company, refunds will generally be made via PAYPAL or gift card. Please note that we cannot accept refunds via cash or bank transfer. In the case of returns, refunds will be made within 7 days after the returned item has been confirmed. Please note that if the return is due to customer convenience, the customer will be responsible for any bank transfer fees for the refund.

We will provide you with more details once we receive your return notification.